Privacy Policy for Viola Medical Technologies Inc

Effective Date:

12/10/2024

At Viola Medical Technologies Inc ("we," "us," or "our"), we are committed to protecting the privacy and security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your data in compliance with U.S. healthcare privacy regulations, including the Health Insurance Portability and Accountability Act (HIPAA) and other applicable laws.

1. Information We Collect

We may collect and maintain the following types of information:

Personal Information:

Name, address, phone number, email address, date of birth, and emergency contact details.

Health Information:

Medical records, treatment history, lab results, imaging, prescriptions, and other Protected Health Information (PHI).

Payment Information:

Insurance details, billing information, and payment methods (e.g., credit card information).

Technical Data:

Device information, IP addresses, and usage statistics when interacting with our website or digital tools.

2. How We Use Your Information

Your information is used for the following purposes:

Providing Healthcare Services: Diagnosing, treating, and managing your health conditions. Billing and Payment: Processing insurance claims and handling payments for services rendered. Communication: Sending appointment reminders, treatment updates, or other healthcare-related notifications. Compliance and Operations: Meeting legal and regulatory requirements and improving service quality.

3. Information Sharing

We do not sell or rent your personal or health information. However, we may share your information as follows:

With Healthcare Providers:

To coordinate your treatment or with specialists involved in your care.

With Third-Party Service Providers:

To process payments, manage records, or support operational needs.

For Legal and Regulatory Purposes:

To comply with legal obligations, subpoenas, or government inquiries.

With Your Authorization:

We may share your information with third parties at your explicit request or authorization.

4. Your Rights

Under HIPAA, you have specific rights regarding your personal and health information:

Access Your Records: Request copies of your health records. Request Amendments: Correct inaccuracies in your health information. Request Restrictions: Limit how we use or share your information. Confidential Communications: Specify how and where we contact you. Opt-Out: Decline marketing or non-essential communications.

To exercise your rights, please contact us at [Insert Contact Information].

5. Data Security

We employ industry-standard measures, such as encryption, firewalls, and regular audits, to protect your personal and health information. Despite these measures, no electronic system can be completely secure, and we encourage you to take precautions to safeguard your data.

6. Retention of Information

We retain your data as required by law or as necessary to provide services. Once retention is no longer required, we securely dispose of the information.

7. Online Privacy

When you interact with our digital platforms:

Cookies and Tracking: We may use cookies to enhance user experience and analyze usage patterns. Third-Party Links: Our website may link to external sites. We are not responsible for their privacy practices.

8. Updates to This Privacy Policy

We may periodically update this Privacy Policy to reflect changes in laws or practices. The latest version will always be available on our website, and we encourage you to review it regularly.

9. Contact Us

If you have any questions or concerns about this Privacy Policy or wish to exercise your rights, please contact us at:

Viola Medical Technologies Inc

Email: [email protected]

Phone: (905) 247-5722

Address: 24 Primeau Drive, Aurora, ON, L4G 6Z1